Karen Dinalli

Question?

Get in touch

Need a designer who takes ownership?

Feel free to hit me up. I’m looking forward to hearing from you :)

Email Me

ABOUT ME

Behind the screen

When I'm not crafting user journeys, here's the journey I'm on. Born in São Paulo, I grew up with creativity, culture, and sports shaping my world. Curiosity carried me from Brazil to Dublin, then Barcelona, and into Product Design.

Empathy and curiosity guide me in every project and in every new adventure I take on.

More about me

🖐️ Hi, I'm Karen Dinalli

Based in Barcelona, Spain

I design products that make things clearer, simpler, and easier to use.

I’m Karen, a product designer focused on turning complex ideas into intuitive experiences.

I’ve spent the last 5 years designing products in small, cross-functional startup teams, taking ideas from zero to one. I connect user needs with business goals to build meaningful, growth-driven experiences.

View Projects

More about me

SELECTED WORK

Highlights from the journey

WEBPORTAL 2.0

A scalable, high-performance redesign for modern clients

Web Portal 2.0 is a strategic redesign of Ohpen’s client portal, turning a legacy interface into a fast, modern, and scalable experience. Built on the same cloud-native architecture as the core platform, it delivers a 50% more responsive UI, enables 4× faster iteration, and directly addresses top client pain points.

Saas Product

fintech

2025-2026

Read Full Case Study

MIDOFFICE PORTAL

Efficient, flexible, and built for the full lending journey

Redesigning the MidOffice Portal, a key platform supporting mortgage origination and contract variations. The new experience reduced application processing time by 25%, decreased errors by 30%, and streamlined underwriting workflows into a faster, more intuitive experience.

Saas Product

FINTECH

REDESIGN

Read Full Case Study

CREDIT MANAGER 2.0

Enhance customer experience with simplified arrears management

Designed Credit Manager 2.0 from scratch, improving arrears management by increasing recovery rates by 18%, reducing case handling time by 30%, and helping customers stay on track with repayments.

PLATFORM

fintech

B2B SaaS

Read Full Case Study

my approach

Principles that guide my work

Clarity before polish
I prioritize clear flows, states, and decisions, connecting user needs with real business opportunities before visual refinement.
User needs drive business goals
Strong products balance usability, operational reality, and long-term strategy, especially in complex fintech environments.
Design systems, not screens
Individual screens are decisions. Patterns are principles. Building consistent, scalable systems means every future decision already has a foundation to stand on.
Prototype to learn
Prototypes surface assumptions, align teams, and move decisions forward faster than discussion alone.
Progress over perfection
I ship thoughtfully, learn from feedback, and iterate. Design evolves with the product and its users.
Make the work visible
Design doesn't happen in a vacuum. Sharing process, rationale, and open questions builds trust with teams and surfaces better solutions through collaboration.

Home

Projects

About

QUESTION?

Get in touch

Need a designer who takes ownership?

Feel free to hit me up. I’m looking forward to hearing from you :)

Email Me

ABOUT ME

Behind the screen

When I'm not crafting user journeys, here's the journey I'm on. Born in São Paulo, I grew up with creativity, culture, and sports shaping my world. Curiosity carried me from Brazil to Dublin, then Barcelona, and into Product Design.

Empathy and curiosity guide me in every project and in every new adventure I take on.

More about me

🖐️ Hi, I'm Karen Dinalli

I design products that make things clearer, simpler, and easier to use.

I’m Karen, a product designer focused on turning complex ideas into intuitive experiences. I’ve spent the last 5 years designing products in small, cross-functional startup teams, taking ideas from zero to one. I connect user needs with business goals to build meaningful, growth-driven experiences.

View Projects

More about me

Based in Barcelona, Spain

Selected Work

Highlights from the journey

WEBPORTAL 2.0

A Scalable, High-Performance Redesign for Modern Clients

Web Portal 2.0 is a strategic redesign of Ohpen’s client portal, turning a legacy interface into a fast, modern, and scalable experience. Built on the same cloud-native architecture as the core platform, it delivers a 50% more responsive UI, enables 4× faster iteration, and directly addresses top client pain points.

Saas Product

fintech

2025-2026

Read Full Case Study

MIDOFFICE PORTAL

Efficient, flexible, and built for the full lending journey

Redesigning the MidOffice Portal, a key platform supporting mortgage origination and contract variations. The new experience reduced application processing time by 25%, decreased errors by 30%, and streamlined underwriting workflows into a faster, more intuitive experience.

Saas Product

fintech

REDESIGN

Read Full Case Study

CREDIT MANAGER 2.0

Enhance customer experience with simplified arrears management

Designed Credit Manager 2.0 from scratch, improving arrears management by increasing recovery rates by 18%, reducing case handling time by 30%, and helping customers stay on track with repayments.

PLATFORM

FINTECH

B2B SAAS

Read Full Case Study

my approach

Principles that guide my work

Clarity before polish
I prioritize clear flows, states, and decisions, connecting user needs with real business opportunities before visual refinement.
User needs drive business goals
Strong products balance usability, operational reality, and long-term strategy, especially in complex fintech environments.

Design systems, not screens

Individual screens are decisions. Patterns are principles. Building consistent, scalable systems means every future decision already has a foundation to stand on.

Prototype to learn

Prototypes surface assumptions, align teams, and move decisions forward faster than discussion alone.

Progress over perfection

I ship thoughtfully, learn from feedback, and iterate. Design evolves with the product and its users.

Make the work visible

Design doesn't happen in a vacuum. Sharing process, rationale, and open questions builds trust with teams and surfaces better solutions through collaboration.

QUESTION?

Get in touch

Need a designer who takes ownership?

Feel free to hit me up. I’m looking forward to hearing from you :)

Email Me

ABOUT ME

Behind the screen

When I'm not crafting user journeys, here's the journey I'm on. Born in São Paulo, I grew up with creativity, culture, and sports shaping my world. Curiosity carried me from Brazil to Dublin, then Barcelona, and into Product Design.

Empathy and curiosity guide me in every project and in every new adventure I take on.

More about me

🖐️ Hi, I'm Karen Dinalli

I design products that make things clearer, simpler, and easier to use.

I’m Karen, a product designer focused on turning complex ideas into intuitive experiences. I’ve spent the last 5 years designing products in small, cross-functional startup teams, taking ideas from zero to one. I connect user needs with business goals to build meaningful, growth-driven experiences.

View Projects

More about me

Based in Barcelona, Spain

Selected Work

Highlights from the journey

WEB PORTAL 2.0

A scalable, high-performance redesign for modern clients

Saas Product

Fintech

2025-2026

Web Portal 2.0 is a strategic redesign of Ohpen’s client portal, turning a legacy interface into a fast, modern, and scalable experience. Built on the same cloud-native architecture as the core platform, it delivers a 50% more responsive UI, enables 4× faster iteration, and directly addresses top client pain points.

Read Full Case Study

MIDOFFICE PORTAL

Efficient, flexible, and built for the full lending journey

Saas Product

Fintech

REDESIGN

Redesigning the MidOffice Portal, a key platform supporting mortgage origination and contract variations. The new experience reduced application processing time by 25%, decreased errors by 30%, and streamlined underwriting workflows into a faster, more intuitive experience.

Read Full Case Study

CREDIT MANAGER 2.0

Enhance customer experience with simplified arrears management

PLATFORM

FINTECH

B2B SAAS

Designed Credit Manager 2.0 from scratch, improving arrears management by increasing recovery rates by 18%, reducing case handling time by 30%, and helping customers stay on track with repayments.

Read Full Case Study

my approach

Principles that guide my work

Clarity before polish
I prioritize clear flows, states, and decisions, connecting user needs with real business opportunities before visual refinement.
User needs drive business goals
Strong products balance usability, operational reality, and long-term strategy, especially in complex fintech environments.
Design systems, not screens
Individual screens are decisions. Patterns are principles. Building consistent, scalable systems means every future decision already has a foundation to stand on.

Prototype to learn
Prototypes surface assumptions, align teams, and move decisions forward faster than discussion alone.
Progress over perfection
I ship thoughtfully, learn from feedback, and iterate. Design evolves with the product and its users.
Make the work visible
Design doesn't happen in a vacuum. Sharing process, rationale, and open questions builds trust with teams and surfaces better solutions through collaboration.

Home

Projects

About